Customer Support
Shipping & Delivery
1. Only COD charges needs to be deposited in advance as a surety/security/shipping amount that customer will accept the packet.
Please note:- If courier is not accepted by the customer, this charge is non-refundable
2. As soon as we receive the order, we shall be packing/arranging the parcel and give it to the delivery person. Slips will be shared with you.
3. Once the packet is delivered to customer and money is received, it will be transferred to the bank account of the customer with in 10-12 working days(maximum)
Please note:- Customers cannot open the packet before paying. This is not the policy. In case if anyone got damaged product it will be replaced easily.
COD Rates are-
1. Delhi NCR- Rs.200 for value upto 2500 above that 200+2% of the value.
2. Rest of India (Except North-East and some sensitive zones)- Rs.250 for the value up to 2500 above that 250+2% of the value.
3. North-East and some sensitive zones- Rs.350 for the value up to 2500 above that 350=2% of the value.
How it will work for COD amount above 2500?
a. If COD amount is 5000 and it is to be delivered in Delhi, it will be 200+5000*2%=300.
b. If COD amount to be collected is 2000 and it is to be delivered in Delhi, there is a flat rate 200.
Tracking Your Order
Your respective orders will be delivered within 7 working days. To track your order you can Whats app the re-seller along with your product name and order number. We will respond within two hours.
Refund and Replacement Policy
No refunds in any case, Only replacement of product will take place in case of damaged product. Customer can replace their product within 2 days of delivery to avoid any replacement issue. Refunds (in case of double/extra payment) will be only processed to the customer's bank account in 10 days. We do not deliver any damaged products here the products we are offering here are 100% first copy of the respective brands. We try that our customers should not face any problem from our side.
100% Secure Ordering
We offer you 100% assurance that your money is safe here. We will be in touch with customer till their product is delivered to them. If you have any problem regarding paying for the product online just opt the COD option for the payment of the order just by paying some part of the total amount in advance at the time of placing your order. The product will only delivered to the shipping address given at the time of placing your order. An ID proof should be presented to the delivery person to capture the identity of the receiver.
Privacy Policy
All your personal information saved here in your account would not be shared with anyone all your account details is private with us. In case of any problem you can contact our customer executive on given helpline numbers or you can also e-mail your query to the sellers mail id. We would respond within 24 hours. To avoid inconvinience and fast replies contact on the helpline numbers.